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How billing works
The Pro plan costs ₹99 per month, charged in Indian Rupees through Razorpay using a card mandate or UPI AutoPay that you approve at checkout. We never see or store your full card details. If you subscribe during a Pro trial, the first charge is made when the trial ends.
Prices are inclusive of all applicable taxes. GST is not applicable.
Service delivery
Access is digital and instant. As soon as Razorpay confirms your payment, your account is upgraded and every Pro feature becomes available in the same session. Nothing is shipped, so there are no delivery charges or delivery timelines.
Refund scenarios at a glance
| Situation | What happens |
|---|---|
| Free plan and Pro trial | The Free plan never charges you. Some accounts may get a time-limited Pro trial that needs no card; if you do not subscribe, you move to Free and are never charged. If you subscribe during the trial, the first charge happens only when the trial ends. |
| Monthly charge | Each successful ₹99 charge keeps every Pro feature unlocked for that billing month. Because content is delivered immediately and in full, monthly charges are generally non-refundable. |
| Duplicate or accidental charge | Fully refunded. Write to us within 7 days of the charge. |
| Payment taken but access not granted | Fully refunded, or access activated manually — whichever you prefer. Contact us with your payment ID. |
| Failed payment | No access is granted and no amount is retained. Any amount debited by your bank is auto-reversed by the gateway, usually within 5 to 7 working days. |
| Cancellation | Cancel anytime from your Subscription page. No further charges are made, and your access runs to the end of the month you already paid for. |
Free plan and Pro trial
The Free plan never charges you. Some accounts may get a time-limited Pro trial that needs no card; if you do not subscribe, you move to Free and are never charged. If you subscribe during the trial, the first charge happens only when the trial ends.
Monthly charge
Each successful ₹99 charge keeps every Pro feature unlocked for that billing month. Because content is delivered immediately and in full, monthly charges are generally non-refundable.
Duplicate or accidental charge
Fully refunded. Write to us within 7 days of the charge.
Payment taken but access not granted
Fully refunded, or access activated manually — whichever you prefer. Contact us with your payment ID.
Failed payment
No access is granted and no amount is retained. Any amount debited by your bank is auto-reversed by the gateway, usually within 5 to 7 working days.
Cancellation
Cancel anytime from your Subscription page. No further charges are made, and your access runs to the end of the month you already paid for.
Why paid access is normally non-refundable
The Free plan and any Pro trial we offer exist so you can evaluate the product before spending anything. Once you pay, every Pro feature is unlocked immediately and cannot be returned, so we do not offer change-of-mind refunds. If you are unsure whether Pro suits you, use the Free plan or the trial first.
How to request a refund
Email preparationzone26@gmail.com from the address registered on your account, within 7 days of the charge.
Include your Razorpay payment ID (starts with pay_), the amount, and the date.
Tell us briefly what went wrong.
We acknowledge every request within 2 working days and decide within 7 working days. Approved refunds are sent back to the original payment method through Razorpay and normally reach you in 5 to 7 working days, depending on your bank.
Chargebacks
Please contact us before raising a chargeback with your bank. Almost every billing problem can be sorted out directly and far more quickly. Accounts with an open chargeback may be suspended until the dispute is resolved.
Contact
Kishore Bhosale (Sole Proprietor), PreparationZone
Bangalore, Karnataka 560036, India
Email: preparationzone26@gmail.com
Phone: +91-8217298908
Support hours: Monday to Friday, 10:00–18:00 IST